How to contact us

Thanks for visiting Bilgo.com. If you need to get in touch with us for any reason – perhaps some information you feel is incorrect, or something you believe we should cover – please feel free to do so. We'll do all we can to help.

We're always available from 9:00am–5:30pm Monday–Friday. Obviously, we'd like to deal with your enquiry as effectively as we can, so please start by finding the contact details for who you need from the information below.

Website problems and technical support

If you've seen anything you think is incorrect in terms of either the information on the website, or perhaps a problem with the way the website itself works, then please let us know by contacting us at webmaster@bilgo.com.

How to complain to us

If you feel you have a complaint to make, we ask that first you consider for a moment that we are an information and ‘signposting’ website. Above all, we are not a service provider or retailer. If you do have a complaint to make regarding a service or product you received from a third-party, even if you discovered that company through Bilgo.com, you will need to contact them directly.

If you do believe you've received particularly poor service from a provider (or, indeed, the opposite!), then we would be interested to hear about it as we do cover consumer issues all the time in our news section.

Any complaints regarding our own website or service should be directed to info@bilgo.com. Please include full details of your complaint, and any contact you may have had previously with ourselves. We aim to reply to any such emails within three business days.

Alternatively, you can write to us at the following address:

Complaints
Bilgo Limited
53 Wade Street
Lichfield
Staffordshire
WS13 6HL

We try to acknowledge all postal communication within 10 business days.

Press

If you are a press representative or freelance and wish to contact us regarding either out site or any wider consumer issues, please feel free to contact us at any time. You can reach us at press@bilgo.com.

Business enquiries

If you have any interesting business or partnership opportunities or ideas you'd like to discuss or pitch, we’re always open to new ideas. Feel free to reach out to us anytime using business@bilgo.com.

Careers with Bilgo

We don't have any opportunities at the moment, but we'll be advertising them both here on the Bilgo website and on relevant industry sites when appropriate.

Agencies please note, we have a firm policy of not hiring via employment agencies, so we'd advise against approaching us with potential candidates.

General enquiries

We're here to get the best information and services out to the consumer, but we're also here to listen too. If you have any comments, suggestions or frustrations, do feel free to contact us at info@bilgo.com.