More of us are doing our banking online than ever before – but it turns out that men and women like to manage their finances on different devices.
According to Halifax, men are more likely to log in on a desktop computer, while women are more likely to use a tablet.
64% of men use a desktop to access online banking, compared to only 58% of women. 30% of women use a tablet but just 23% of men do the same.
Men and women are equally likely to use smartphones to check their account, with women doing so more often – logging in 16 times a month compared to 14 for men.
Halifax’s research also found that 18 to 24-year-olds are the group most engaged with their finances, accessing online banking via their mobiles an average of 17 times a month.
Mobile banking reduces in likelihood and levels of engagement as age increases but even among those over 70, one in ten (12%) people are logging in an average of six times per month.
Overall, the number of times Halifax customers visited the bank online has increased by 24% since December 2014.The last three months of 2015 also saw a shift in which devices we use to make payments.
79% of all payments for Halifax customers were done digitally, 62% of which were completed via a mobile.The number of customers using online banking has increased by 24% since December 2014.
This method is up 11% year-on-year, while the number of payments made using desktop computers fell by a similar amount (9% year-on-year).
Nick Williams, Halifax’s consumer digital director, said: “Online we’re continuing to see customers moving towards managing their money in the ways that they find most convenient.
“Because of the ease of logging in through apps, we expect to see continued growth in people banking via mobile devices – particularly smartphones – with a further move away from desktop as adoption increases amongst older generations.”
In May 2015, the Halifax Digital Dashboard found that 65% of customers that use online banking use a smartphone. Desktop computers accounted for 26.4% of interactions and 9% of customers used a tablet.
The bank also reported that customers were most likely to log on earlier in the day – probably during their morning commute or before work.